Customer Testimonials

InkHead Customer Testimonals

Don't Take Our Word for It; Just Ask Our Customers!

At InkHead, we treat every order like it's our only order. That means listening to your needs, answering your questions, following-up with your requests, and getting it right the very first time. That's the core of our business model and a conviction we believe in very deeply. You'll recognize it when you do business with us, and that's what will bring you back again and again.

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Thank you for helping us find the right products to give players at our 11th annual golf tournament. The quality is excellent and you made our logo look sharp. Thanks for your excellent products and service.

Robert
Mary Lanning HealthCare Foundation
Hastings, NE

5/23/2011

As a VERY small organization on a very tight budget, I’m used to being brushed aside by vendors and used to receiving very poor customer service. I sometimes just give up on a project when it’s clear that the efforts to get anywhere are too daunting.

When I first went looking for this product over a year ago, I was not welcomed by the several vendors I investigated. Until I ran across Inkhead.com. Not only were your prices competitive and your website very easy to use, your customer service has been fantastic. The fact that you treated my inquiry seriously was the MAIN factor in my choosing you last year.

Your supplier being out of stock is disappointing, but that is substantially mitigated by the great effort your staff has put into trying to make it work out better. I know it takes valuable time and effort to sustain this level of service, but I want to let you know that it has paid off with me in terms of continued customer loyalty.

Kevin
Lion Den, Inc.
Weldon Spring, MO

5/13/2011

Just wanted to say thanks. My boss loves the pens and insulated bag you all did for us. They are super nice quality!

Gregory
University Settlement Beacon
New York, NY

5/13/2011

I again wanted to thank you for all your help. The sunglasses have been a huge success. This past weekend I was in San Diego at the Clinton Global Initiative University conference. The conference brings students from around the world and across the country, all who have made a commitment to address a global issue including poverty alleviation, education, climate, human rights, and public health. President Clinton now has a pair of Carolina Blue and Buffalo Bills player, George Wilson has a kelly green pair!!

Lauren
College of Wooster
Wooster, OH

4/07/2011

InkHead has been able to provide exactly what we wanted. They've catered to our needs and built a custom website for us instead of providing a cookie-cutter eCommerce site. In regards to cost savings, in a year we probably saved $200,000 by utilizing InkHead's services.

The vendor we had used prior to InkHead supplied an inferior website, made us pre-purchase of all the items, offered a limited item selection, and charged us storage fees and fulfillment fees, in addition to the setup and maintenance costs for a poor website. Making the switch to InkHead was a no-brainer.

It has been a win-win situation, for both our customers and for us. Thank you, InkHead. I look forward to working with you!

Mitchell
National Guard, Educational Services Division
Washington, DC

4/06/2011

Thank you for helping with my order, it looks great! I appreciate the help you gave to get this taken care of, I would use your company again!

Suzett
Pleasant Valley Junior High
Bettendorf, IA

4/01/2011

I worked with @inkheadpromos for totes at my job & they were great!

Erin
Boston, MA

3/31/2011

The product turned out great, and when I asked for it to get here sooner, you guys made it happen! I really appreciate it.

Matt
AlphaGraphics
Hillsboro, OR

3/28/2011

I just want to take a moment to tell you how pleased with our with your product and your service. We are a very satisfied customer and we hope to do more business with you in the future.

Terry
Rogers High School
Newport, RI

3/25/2011

The pens arrived in time for our event and they were beautiful, thank you so much for your excellent service.

Gail
Faith Fellowship Community
Sacramento, CA

3/25/2011

I received the shipment and the bags were a big hit. Thanks so much for your help.

Lisa
The Wesley Center
Woodworth, LA

3/25/2011

Your service, the prompt help and communications and of course – the finished product were all excellent. We love the bags and the print quality. Thank you!

Yoav

3/25/2011

We love them – will definitely look to your company again –

Kari
Carlon Wagonlit Travel Meetings & Events
Minnetonka, MN

3/25/2011

In a word...TERRIFIC---Great product----super, super, super service---

Thanks Inkhead!

Kendall
Oconee Schools
Watkinsville, GA

3/25/2011

Hello--I have received my theromoses. I was really happy with my experience at Inkhead. I thought the customer service was great. I even got a contact after one thermos was printed because the colors were running a bit with some small letters, the printers were concerned, and we were able to make a change that had a good outcome, I appreciated the initiative on that.

I am very satisfied with my experience and will come back to inkhead.

Rhonda
Michigan State University
College of Education
East Lansing, MI

3/25/2011

I wanted to personally thank you on behalf of our entire marketing department. We needed to rush an order and, despite the difficult circumstances, you guys delivered a quality product and greatly exceeded our expectations. The bottle openers were a major hit at the show and we look forward to a long relationship with InkHead.com down the road. Expect referrals!

Daniel
MyBuys
Ann Arbor, MI

3/25/2011

We are happy with your product and it arrived earlier than I expected so BONUS : I will definitely keep Inkhead on file for any future project!

Carolina
Loyola Marymount University
School of Education
Los Angeles, CA

3/25/2011

You guys are amazing!!!! Thank you! We can't wait to receive them and fill them up for our kinders. Thank you!!!!

Cindy
Hillsboro School District
Hillsboro, OR

3/25/2011

Just received my order and it is out of this world. My bosses think I am a genius! They are thrilled with the graphics and the product. You guys made me look great.

Elaine
US Air Force

3/24/2011

You guys are amazing! The shirts came in right on time. The kids, adults and administration loved the T shirts! I am referring InkHead to all the organizations I'm affiliated with. Thank you so much once again. It was a pleasure doing business with inkhead.

Toyin
Temple University
Philadelphia, PA

3/24/2011

What our Customers Say

9.01 / 10    1,355 Reviews

  5 / 5

Published 2016-05-25 by Michelle_seldin
The printing was perfect!

  5 / 5

Published 2016-05-23 by wwatts-31061
I was very impressed with the service I received and the quality of the product. They contacted me directly for clarification on my order and the turn around was awesome. I will definitely use them again in the future.

  4 / 5

Published 2016-05-23 by wroberts-57978
It took a while for the sales rep to understand what i was asking for - meaning to actually read what I was asking for, instead of assuming. After having to clarify a few times due to my questions not being directly answered and redirecting the rep to the notes on my order so that he/she could make sure that the order was submitted correctly, I ordered a large order of cups to match one of my organization's logo colors. Once the product was received, there were two different colored cups. One was a solid green with the logo and the other was a transparent green which did not allow for the use of the cups to look uniform. I was not informed that there would be two different variations of the cup. Additionally there were a handful of cups that were chipped around the drinking brim. Overall, the shipping and turn around time was great, however I would recommend for the sales rep to be more responsive, intentional and attentive with requests of customers to create a more efficient and friendly customer service experience.

  4 / 5

Published 2016-05-22 by coach-15188
Had 2 separate orders.Order of 1000 :: Colors and description matched expectations. Only 1 cup came flawed and broken.Order of 250 cups :: 11 of 250 cups came flawed and one got skipped completing in the printing process and arrived blank.Will be contacting about the flawed cups but arrived in timely manner, price was well worth it, and great order for mass production.
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