Customer Testimonials

InkHead Customer Testimonals

Don't Take Our Word for It; Just Ask Our Customers!

At InkHead, we treat every order like it's our only order. That means listening to your needs, answering your questions, following-up with your requests, and getting it right the very first time. That's the core of our business model and a conviction we believe in very deeply. You'll recognize it when you do business with us, and that's what will bring you back again and again.

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Just wanted to let you know that the bottles arrived on time- they looked great! Thank you so much for your attention to detail while helping me!

Lindsey
Magna, UT

5/23/2016

Thank you. It all looks perfect. I know I will be ordering more again soon. I would like to mention that your company has superb customer service and delivers a great product.

Kale
Newton, KS

5/23/2016

I just wanted to say thank you, and let you know what an awesome staff you have! We ordered our prom souvenirs from InkHead again this year because of the amazing service and quality products we received last year. We were so excited when we received our drawstring bags and water bottles because they turned out so much better than we expected. The ink used was metallic gold, not just a dark yellow, and the quality of the products was, once again, awesome! We also placed a t-shirt order at the last minute, and Jennifer and your other staff worked hard to get things just right. Where most other companies would have printed them like we "approved," Jen called me a couple of times to let me know that what we had wanted just wasn't working when they actually went to print. They tried their best to give us exactly what we wanted, but when that didn't work, they took the time to contact me and help make changes to get it just right, and they went the extra mile and shipped them overnight so that we would have them in time for prom. That kind of customer service is almost unheard, and we can't thank you enough!! Not only have your prices been the lowest and quality the best, but your customer service has surpassed everyone we have worked with in the past! You definitely have a customer for life!! Thank you!

Theresa
Swain High School

5/19/2016

They are beautiful and perfect! Thank you so much for another item that is sure to be a hit with our students. I appreciate all your help throughout the process. Looking forward to working with you again in the future.

Marineh
Stanford Graduate School of Business

5/19/2016

By the way, we are BEYOND impressed with your company's service. You guys are quick and your products are awesome. We love the customer service and how the agents we have dealt with are extremely personable. We plan on using your company for all our products needs! Thanks again!

Cristina G.
Miami Freerunning and Parkour Academy

5/16/2016

The koozies arrived and are perfect!!! Thank you so very much. I will most definitely use you in the future. And pass the exceptional service on to others.

Edith C.

5/16/2016

I wanted to let you know that our fans arrived and they look great. Thank you so much for your help. You were great! I would recommend you to anyone for excellent service!

Janet W.
Atlanta, GA

5/11/2016

We received the cups and totes today, and I just wanted to thank you! They look AMAZING, both the items and the printing are good quality, nothing’s broken…absolutely the best experience I’ve had ordering from a non-local company. Can’t thank you enough for helping us find the right items for our needs and budget, and we will definitely be back for future orders!

Beth
Versailles, KY

5/11/2016

I just wanted to express my thanks and gratitude to InkHead. My team's lack of planning landed on my shoulders to pick up for a staff appreciation event. I had a week to get tumblers of some kind in my hands. I looked at many sites/companies, the prices charges for products and rush production and delivery were astronomical. Then, I found InkHead and contacted customer services via live chat, sure that it was too good to be true. Alas, Derek assured me that if I approved my proof in 24 hours, the tumblers could be rush produced and shipped to us at no extra charge. I was nervous! They didn't ship until Monday- but customer service assuaged my nerves. Sure enough, though I placed a custom order around 8:15p on Wednesday, I had the cups in hand here in Maine at 9:43am the following Wednesday. The quality was great- not a single cup had a poor imprint in 120. We were thoroughly impressed, and our event went off without a hitch- they all loved the cups. It's not often the a company goes the extra mile to help out customers without taking advantage (literally every other company I looked at quoted $800 plus, I paid $285 through you) and I wanted to extend a heartfelt thank you on behalf of our organization. We will happily use your services again!

Rebekah M.
Living Innovations

9/24/2015

The Pens came yesterday and they are just beautiful. You did a fantastic job! Will definitely be using your company again. You made the process so smooth but also gave that personal attention making sure we got the best quality. Thank you!

Dee G.

9/16/2015

Awesome company! Works with you to get you exactly what you want.

Bonnie D.

8/20/2015

We received our order yesterday and everything is great! Your company did an excellent job. We will definitely be contacting you in the future.

Thanks,
Susan W.
BHS Bookkeeper

8/11/2015

Thank you so much. We are extremely pleased with the service and quality hand fans we received, and the timeliness in which we received them. I was a little apprehensive, never having used your company in the past but the process was so easy I will definitely not hesitate to order from you again and recommend you to colleagues.

Thanks again,

Sherry T.
Administrative Assistant
Office of the Vice President for Student Affairs &
Communication and Marketing Department
SUNY Cobleskill

8/11/2015

Thank you for the ease of ordering! Looking forward to seeing the product!

Elizabeth C.

8/03/2015

Your site is very user friendly and that is most important to me!

Sophia W.

8/03/2015

Your company was great to work with! A huge amount of patience with me! LOL Thank you so much!

Kathy C.
Owner
Kathy C. Consulting

8/03/2015

I own a trophy / promotional company and this was my first experience with Inkhead. One of my valued customers gave me 6 days notice for an event to manufacture 1000 cups. Knowing I could not have them done in time, I found Inkhead. Needless to say having never using them before not only were the cups done on time they meet my demanding deadline. Truly great customer service and production!

Mike G.
Old Line Trophy

8/03/2015

This was our 2nd order. We love the prompt courteous service and the product. Thank you!

Max H.

8/03/2015

We ordered the pens for a trade show and are very happy with the quality. Love the style of the pen and it writes very well. Good purchase for us!

Payal R.

7/23/2015

The water bottles I order came exactly when promised. They were exactly what was order. Great product at a FANTASTIC price!

Max H.

7/23/2015

What our Customers Say

9.03 / 10    1,356 Reviews

  5 / 5

Published 2016-05-25 by shenna_msolomon
Ordered from inkhead with a 5 day deadline. The customer service was awesome. Order shipped fast. The quality of the merchandise was exquisite. Will definitely order from here again.

  5 / 5

Published 2016-05-25 by Michelle_seldin
The printing was perfect!

  5 / 5

Published 2016-05-23 by wwatts-31061
I was very impressed with the service I received and the quality of the product. They contacted me directly for clarification on my order and the turn around was awesome. I will definitely use them again in the future.

  4 / 5

Published 2016-05-23 by wroberts-57978
It took a while for the sales rep to understand what i was asking for - meaning to actually read what I was asking for, instead of assuming. After having to clarify a few times due to my questions not being directly answered and redirecting the rep to the notes on my order so that he/she could make sure that the order was submitted correctly, I ordered a large order of cups to match one of my organization's logo colors. Once the product was received, there were two different colored cups. One was a solid green with the logo and the other was a transparent green which did not allow for the use of the cups to look uniform. I was not informed that there would be two different variations of the cup. Additionally there were a handful of cups that were chipped around the drinking brim. Overall, the shipping and turn around time was great, however I would recommend for the sales rep to be more responsive, intentional and attentive with requests of customers to create a more efficient and friendly customer service experience.
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