What is a setup charge?

Posted August 3, 2010

Setup charges are fees set by our manufacturing partners to cover the cost of setting up the printing equipment required to apply your artwork to the product.

  • Setup charges vary by product and by imprint method.
  • Each unique product in your order is subject to a setup charge—meaning that if you are customizing two separate products, you may have to pay a setup charge for each product.
  • Because we keep your art on file at our production facilities, we can typically waive the setup charge if you reorder the exact same product from us within a year.
  • If you make changes to your artwork when reordering, be aware that a new setup will have to be configured, which may result in an additional setup charge.
  • Because setup charges are designated by our manufacturing partners, they are not discounted when using a coupon code at checkout.

If you have any questions, please call 800-554-0127 or LiveChat between 9 AM and 8 PM ET to speak with a promotions expert.

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