How to Upload Artwork

Posted September 9, 2015
  1. When you are ready to make an order on our site, go to the product page and click on the “Customize It!” button to the right of the product photo.
  2. On the next screen, you will be asked to verify your order details. In the Artwork and Text section, you can click on the “Add Artwork” button to upload artwork from your computer.
  3. Browse to the file on your computer, add any relevant comments to the comment box (such as colors, modifications needed, or layout instructions) and then click on the “Upload File” button to attach the art to your order. You can upload multiple files if necessary by clicking the “Upload Another Image” button.
  4. When you have finished uploading your art, click the “Done” button to return to the order details screen. You can complete the rest of your order from this screen (selecting Item Color, Imprint Method, etc) and then click “Add to Cart” to proceed.

Large Files (over 25 MB):
You can upload large files via our upload link. Please note your Order Number in the comment box so we can connect your artwork with your order.

Preferred Formats: While we accept art in any format, we prefer print-ready vector artwork created in one of the following programs: Adobe Illustrator or Corel Draw. Popular vector format file extensions include: .ai, .cdr, and .eps. Most likely the designer who created your logo will have access to this type of file. If vector artwork is unavailable, we can also work with many other image formats such as .jpg, .gif, .tiff, .png, .psd, .pdf, and more. If possible, please avoid sending Microsoft Office document files such as Publisher, Word, or Excel. If an Office document is sent with images, please send them separately.

Image Resolution and Quality: If vector art is not available, please send us the high resolution images – 300 dpi (dots per inch) at the size you’d like the image printed. Example: Your logo will be printed on a water bottle at 3″ wide, so we’d need either print-ready vector artwork or an image at 3″ wide at 300 dpi.

Please note that if your artwork is not vector artwork and is low resolution or low quality we may have to spend extra time converting your artwork to clean, print-ready art, a time-consuming process which may delay rush orders. If we are unable to convert your low quality artwork, we may need to contact you and ask for a better quality image. Without a high quality image, we cannot guarantee a high quality print so we will always do our best to either convert your image to print-ready vector art or contact you with any issues prior to printing.

Troubleshooting: If you are having trouble uploading your artwork, you can also send your artwork as an email attachment to Please include your order number in the email so we can connect your artwork with your order.

If you have any questions about sending InkHead your artwork, please call us at 800-554-0127 between 9 AM and 8 PM ET or Chat with an agent now ยป to speak with a promotions expert.

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InkHead Promotional Products
We make quality custom promotional products designed by you.
138 Park Ave STE 300
Winder, GA 30680 United States
P: (800) 554-0127 | F: (800) 734-2179
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