Why did I receive more or fewer items than I actually ordered?

Posted August 2, 2010

Due to the nature of the printing methods used to produce your personalized products, some items may have slight overruns or under-runs.

  • InkHead.com makes every effort to minimize this occurrence. Industry standard is ± 5% in most cases, and overruns are far more common than under-runs.
  • You will only be charged for the actual quantity ordered.
  • In the event that you discover you’ve received fewer pieces than requested, simply let us know for a prompt refund on unshipped items.
  • Please don’t hesitate to contact us if you have any questions regarding your specific order.
  • Learn whether you are charged for overruns.
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InkHead Promotional Products
We make quality custom promotional products designed by you.
138 Park Ave STE 300
Winder, GA 30680 United States
P: (800) 554-0127 | F: (800) 734-2179
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