We’d better stop getting all this recognition, or it might start going to our heads! InkHead has just won a 2009 Web Award from the Promotional Products Association International (PPAI) for technical site innovation! The PPAI is the preeminent membership organization for the Promotional Products industry, so to have them recognize our site is a real honor.
The “My Account” feature we added to the site earlier this year has been the major focus of our technical upgrades. It’s our user-created database that allows you as a customer to have instant access to your order history, art proofs, and total order management. “My Account” means you can take care of business on your time, without having to waste precious minutes on the phone talking to a customer service representative (though if you do need to talk to us, we have some pretty great customer service representatives!).
We think the secret to our success is that we are constantly asking customers for feedback on our site design and functionality. We’ve just added filtering by brand to the site, so you can look for corporate gifts from big names like Cutter & Buck, Zippo, and others. Have some ideas for other ways we can improve?
Contact us and let us know how we can make InkHead.com better for you!