Don't Take Our Word for It; Just Ask Our Customers!
At InkHead, we treat every order like it's our only order. That means listening to your needs, answering your questions, following-up with your requests, and getting it right the very first time. That's the core of our business model and a conviction we believe in very deeply. You'll recognize it when you do business with us, and that's what will bring you back again and again.
"Old-school" customer service is back! Promotional products from Team InkHead.
Tuesday, December 08, 2009
We received our order (65 Cutter & Buck charging stations) last Friday morning and wanted to take a moment to share our thoughts and appreciation of our experience with InkHead.com.
First, your online ordering process was so simple and the initial information provided all the details we needed to make a decision, up front (pricing, shipping timeline, artwork specs, etc.). Then, the follow-up message from you was a great one-on-one touch and went above and beyond normal customer service activity (this step has become extinct with most online shopping venues). The artwork proof supplied was very realistic (i.e. visual diagrams) and aided greatly in the approval process. We also noticed that our items arrived a full week ahead of the original estimated date. Then, there are the items themselves…exceed expectation in every way (quality, presentation, imprint, etc.). Thank you for taking care of our holiday shopping needs this year. We plan to visit InkHead.com again, soon!
Warmest regards,
Amy
Sales & Marketing Coordinator
DAKOTACARE
Sioux Falls
Monday, October 26, 2009
I just wanted to let you guys know what an awesome job you guys have done for usin the past 3 years! We have an annual Halloween party that we always wait too late to order the commemorative cups for, but your company has managed to meet our deadlines and surpass our expectations. For this, we just wanted to say thanks & that InkHead Rocks, and they have helped make our parties quite notorious!
Brian Reed
Austin, TX
Monday, October 26, 2009
Thanks for the buttons. You did a great job. Gracie loved them and so did everyone else at her school. I wanted to congratulate your company on their professionalism. You put smiles on many faces today. Thanks again for all your help.
Jeff
Associate Director of Metabolic Studies
Catalina Research Insitute
Chino, CA
Monday, October 26, 2009
Just wanted to say a big THANK YOU! The order arrived and we loved them--especially my son. The kids (and moms) at the party just kept talking about how AWESOME they were ;) Thanks again to everyone who worked on the order--from start to finish everyone went above and beyond to get these to me on time at no extra cost! I'll definitely be a return customer!
Connie
Attorney
Law Office of R. Bruce Macmurdo, LLC
Baton Rouge, LA
Monday, October 26, 2009
Just wanted to say a big THANK YOU! The order arrived and we loved them--especially my son. The kids (and moms) at the party just kept talking about how AWESOME they were ;) Thanks again to everyone who worked on the order--from start to finish everyone went above and beyond to get these to me on time at no extra cost! I'll definitely be a return customer!
Connie
Attorney
Law Office of R. Bruce Macmurdo, LLC
Baton Rouge, LA
Monday, October 26, 2009
The water bottles arrived on Friday, and they look great!
Thanks, and we’ll definitely use InkHead again in the future!
Liz
Educator/Coordinator for Discovery Gallery Programs
Denver, CO
Monday, October 26, 2009
We just received the water bottles and wanted to let you know that they look great and want to say thank you for getting them to us so quickly.
Thanks,
Denice
Customer Care Associate
Precision Photo-Fab, Inc
Precision Specialty Fab, Inc
Buffalo, NY
Wednesday, September 09, 2009
I just wanted to write to you and let you know that i was very pleased with the products and happy with everything. You guys delivered good prices, great customer services, honest and good products. Once again thank you for your help and i will definitely recommend you guys to other and will work with you guys in the future.
Best Regards,
Eddie
Fresh Out The Box
Palm Desert, CA
Wednesday, September 09, 2009
I just wanted to write to you and let you know that i was very pleased with the products and happy with everything. You guys delivered good prices, great customer services, honest and good products. Once again thank you for your help and i will definitely recommend you guys to other and will work with you guys in the future.
Best Regards,
Eddie
Fresh Out The Box
Palm Desert, CA
Wednesday, September 09, 2009
Awesome customer service!
I just want to say how happy I am with my order! I talked with a CSR for about 10 minutes and he made sure that my order would arrive by June 5th. It just arrived yesterday and I am very pleased! I just wanted to let you all know that you're doing a great job and that if I ever need other imprinted materials, I will go through you again.
Thanks again!!
Blythe
Shelton Jeycees
Shelton, CT
Wednesday, September 09, 2009
We just received the pharmacy bags with our logo printed on them. GREAT JOB! We absolutely love them. Thanks so much for the speedy service, we were actually expecting them on Monday. FANTASTIC!!!! We couldn’t be more pleased!
Thanks,
Janise
Synergy Partners LLC
Customer Service Representative II
Detroit, MI
Wednesday, September 09, 2009
.. we got our shirts and visors earlier today... Man, they look great. Everyone we've shown them to, loves them. You guys did a great job! I really appreciate everything YOU and your company has done for us. This has been a long process over a short period of time and I thank you personally for helping me get through this and no good deed goes undone...
Chris
Director of Marketing
Benchmark
Tuscaloosa, AL
Thursday, May 21, 2009
You have been absolutely spectacular. I have completed the order. I got a better outcome and a better price than I could ever have hoped for, and you were so kind to go back and forth with me for what is, in the grand scheme of things, a small order...
Thank you again and again,
Amy
Houston, TX
Thursday, May 21, 2009
Just want to say thank-you so much for all your help. I got an email today saying the products will be delivered tomorrow – amazing! I can’t wait to see them when we arrive in NY! Thank-you again for making this ordering process painless– it was a world of different from our last vendor!!
Megan
RIPPLE
Business Operations Manager
Monday, May 04, 2009
Please tell your Team that we have been VERY impressed! I have been working with another company and it has been one problem after another!! Constant revisits to the colors, they can't get the quantity we need, this item is oversees and they can't get it until June, the vendor requires a 500 count minimum… on and on… I couldn’t BELIEVE how fast you had found our items, got the logo ready, sent him an example, could get the amount we needed, could meet our incredibly tight deadline, AND could do it for less money!!!! INCREDIBLE!! And to boot, I was informed that the order will be here sooner than you originally promised! I ask, DOES IT GET ANY BETTER?!?! You guys are wonderful!
My sincere thanks to You and Your FANTASTIC Team! It is truly obvious the hard work and determination you put into your work!
Will definitely be talking with you again soon for more orders!
Sincerely,
Ray
Frito-Lay, Business Innovation
GES Project Manager
Friday, April 17, 2009
The bags were a hit at the convention for us! I really enjoyed working with you, as you made it incredibly easy with how fast and on-time you turned them around, how you were able to accommodate our budget, and how patient you were with all my questions and requests! Definitely want to work with you all again, and thank you VERY much for your help!
Here's a link to Coin-Op TV that had a mention of your bag!
http://www.thestream.tv/watch.php?v=1297
Please see about 11 minutes in: 11:09-11:45
Thank you!
Jennie
San Francisco, CA
Tuesday, April 14, 2009
Thank you so much for being so caring and professional with your work. That’s hard to find and this is the exact reason we choose to use you guys.
Again, thank you so much. It is a pleasure doing business with you!
Have a great day!
Necole
Riverside Family Medicine
Maurepas, LA
Tuesday, April 14, 2009
I just wanted to let you know that the leashes arrived and we are thrilled! They are fantastic and I was so impressed with the timeline and ease of production. We will definitely be ordering from InkHead in the future.
Thanks,
Cozette
Operations Manager
League to Save Lake Tahoe
Wednesday, March 04, 2009
The bags for the National Azalea Society's National Convention arrived
this week and are exactly what we needed. Thank you so much for your
assistance, the exceptionally fast service and great work.
All the best,
Lars
Project Manager
Pacific Northwest National Laboratory
U.S. Army Logistics Innovation Agency
Thursday, February 12, 2009
Thank you for taking care of this... Its always a pleasure doing business with Inkhead, and after talking with you on the phone, its even more of a pleasure... Thank you for all you do!!!
Nick
Antioch Baptist church
Conway, AR
Thursday, February 12, 2009
Thank you so much (again) for the extraordinary fast and competent response to my problem today.
The level of serious customer service you (personally) have shown is quite something, and this is twice now!
I read all the time about companies touting "superior service" and most of the time it's simply marketing-speak; in your case, however, it's the real deal. and - like I said - we loved the mugs. This was the first time we offered a promotional product to our editors, and we received rave reviews.
Again, I really appreciate your efforts! We'll be back next time for sure.
Best regards,
Tracey
Carnegie Mellon University
Pittsburgh, PA
Friday, January 30, 2009
I just wanted to take a minute to tell you what an excellent job Jennifer Powell has done! This is my first time ordering shirts for my company - so I wasn't sure what to expect. Jennifer, along with the art department, made it so easy for me! I really appreciate all of the extra effort that she put in. She went out of her way to help me out and because of that, I will be ordering additional products from your company.
Thanks so much!
Lorry Tuttle
Groovin' Kids
Pflugerville, TX
Wednesday, October 01, 2008
We just received our pens ... and I wanted to be sure to tell you that they look GREAT! Working with your company has been so user-friendly and the product turned out wonderful! Thanks for your hard work and please pass on our appreciation to all those who made our great pens!
Sincerely,
Jenny
New Life Presbyterian Church
Fruitland Park, FL
Wednesday, October 01, 2008
Just wanted to let you know that the elephant and brain stress balls came yesterday and they are already a smashing success among the faculty and students (so much that I had to hide them this morning b/c they're being stolen--apparently word got around fast!). Thanks so much for your help and I'll let you know if they're a hit at the conference...
Best,
Ilse
Tufts University
Medford, MA
Wednesday, October 01, 2008
We received our order today. The pencils look fantastic! Thanks so much for all your help, and the quick delivery. We'll definitely contact you in the future. Please let your art department know we were very pleased!
Thanks,
Jodi
Glen Ellyn Bible Church
Glen Ellyn, IL
Tuesday, September 23, 2008
I just wanted to email you and tell you that I got all of my packages today and everything looks great. I really appreciate everything you did to make this order happen. I have always been impressed with my orders, the products and the turn around time, and you have taken my already great impression of InkHead to a new level.
Thank you again for such great service and assistance.
Jessica
Air Systems
Sacramento, CA
Tuesday, September 23, 2008
I want to thank you for all of your help! You went above and beyond helping me place my order and I look forward to receiving the mouse pads! My sample came when promised, and the proof was rapidly received; you have gone above and beyond helping me to receive my order on time.
I will definitely use INKHEAD.COM again for any printed items that I may need and will be happy to refer your company in the future. I also want to add that Kelly in the art department was also very prompt with responses and helpful as well.
Sincerely,
Denise
Real Deals
Tuesday, September 23, 2008
This is Marjorie from Greenwich Jewelers and just letting you know I received the pens yesterday. They are fantastic. Thank you for all of your help, it is greatly appreciated. I look forward to doing business with you in the future.
Thank you,
Marjorie
Greenwich Jewelers
New York, NY
Monday, September 15, 2008
I received the Commander’s Palace jumbo magnets today and I want to tell you how pleased we are with the results! They look AWESOME!
It was a pleasure doing business with InkHead and I will keep you in mind for future projects.
Thanks!
Heidi
Graphic Designer
Legendary, Inc.
Destin, FL
Monday, September 15, 2008
Wow! I just received my order. This is so perfect for what I'm needing. I'm so amazed and appreciative of how quickly I got my order. I would and will defiently refer your company.
I really appreciate all your help.
Best Regards,
Tammie
Morningside Elementary School PTA
Friday, August 22, 2008
I received the order today. -- Right on time! ..... And, the fans look great! .... You and InkHead have done a wonderful job. ..... I will certainly give you a call if I have a future need for imprinted product.
Take care!
Brenda
Bible Covenant Community Church
York, SC
Friday, August 22, 2008
The totes look fabulous! And we just received the highlighters today and they look great as well!
Thanks for all of your help,
Suzanne
New Britain, CT
Friday, August 22, 2008
I have received my cups, pens, and pencils. Everything looks GREAT!! Thank you so much for making these purchases go so smoothly. I will most definitely be working with inkhead more in the future. You guys are great!
Liz
Director
Grace Community Kids
Shreveport, LA
Tuesday, August 12, 2008
Thank you for being so easy to work with and always responding to my emails in a timely manner. I am sure we will be using your company more in the future when our clients are looking for specialty products.
Thanks again!
Michelle
Copyrite Printing
Richmond, KY
Thursday, July 17, 2008
I just wanted to let you know that we received our pens today and they look great. The graphic wrapped around the pen perfectly and matched up on the other side just right. It is so hard to find reliable promotional vendors these days, but your entire team exceeded our expectations and we couldn't be happier with the result.
Thanks for all of your efforts with this project. We won't hesitate to contact you for our future promotional product needs.
Matt
Merlot Marketing, Inc.
Sacramento, CA
Thursday, July 17, 2008
Thanks! You guys are the most user friendly company I've seen in years!
Jackie
Oberan Associates
Sierra Vista, AZ
Thursday, July 17, 2008
I just wanted to thank you so much for the job on the koozies for my family reunion. This has been a tradition that my grandfather started 20 years ago, uniting our entire extended family each year. It will be nine years since his passing and we are making this years reunion dedicated to his memory. So thank you again for getting this job well done and delivered to us on time.
Kari
Endwell, NY
Wednesday, July 09, 2008
Thank you for all of your help in putting our order together. We received the products, and they look great! Just wanted to send a note to say thanks!
Best,
Elizabeth
Center for Liquefied Natural Gas
Washington, D.C.
Thursday, June 12, 2008
My circle hand fans arrived yesterday and I'm very pleased with the way they turned out. I want to thank each of you for your contributions to this effort. Our big event is on the 21st of this month and I can't wait to surprise our guests with them.
I really appreciate the multiple estimates and proofs that you provided in order to help me make my decision on the final product. It was a pleasure working with all of you!
My Best and Regards,
Susan
Stone Mountain, GA
Thursday, June 12, 2008
I just wanted to thank you again for working hard to get the YMCA star keychains to us so quickly. I was so pleased when they arrived, and you made the process so easy. The event was held last night, and our donors loved the keychains. I greatly appreciate your help in making our event relatively painless and successful.
Thanks again,
Nicole
Director of Administration
YMCA of the Mid-Peninsula
Palo Alto, CA
Monday, June 02, 2008
I just wanted to let you know that I received the mugs late last week. They look fabulous and I am very pleased with the service you provided! Thank you, again, for your assistance and I look forward to working with you and your company in the near future.
Susannah
Houston, TX
Thursday, May 22, 2008
I just wanted to let you know that we received our sticky notes and everyone LOVED them! Tell everyone at InkHead they did a great job! We really appreciate it and will be using your services again.
Thanks again!
Amanda
Trinity Lutheran Church
Casa Grande, AZ
Thursday, May 22, 2008
Both caps and fans are in hand. We are very pleased with the results and again compliment you and your firm for your responsiveness and well done work.
Best regards,
Fred
Knoxville, TN
Thursday, May 22, 2008
Got the hats; They look great; everyone who saw them, thinks they are awesome!!! I explained they are the result of my artistic greatness, with just a touch of help from you InkHead guys. Thanks again for all your help, have a great holiday weekend and I hope to have more business for you in the near future.
Best regards,
Earl
Rincon, GA
Thursday, May 22, 2008
I just wanted you to know that I have received my order and it is beautiful. I love it very much. Thank you so much for your help and patience. You were great. Tell the lady in the art department the everything was great. She did a great job.
Thank You
Kyla
Bronx, NY
Monday, May 12, 2008
I just wanted to let you know that we received our sticky notes and everyone LOVED them! Tell everyone at InkHead they did a great job! We really appreciate it and will be using your services again.
Thanks again!
Amanda
Trinity Lutheran Church
Casa Grande, AZ
Tuesday, April 15, 2008
You guys are fantastic! I really can't brag about you guys enough! I knew if I went with Inkhead.com again, you all would impress and live up to the outstanding customer service that makes us at BancVue come back again and again!! Thanks for proving how awesome you guys are and for making me not look like a total liar when I convinced the new HR department to use you guys for our promotional ordering!
Warmest regards,
Jamie
Office Coordinator
BancVue
Austin, TX
Monday, March 31, 2008
I received the pencils I ordered for an upcoming community event and I am extremely pleased with the ahead-of-schedule delivery, the product itself, and the experience working with InkHead from beginning to end. I will definitely use you all again in future personalized needs for our organization.
Yvette
West Sacramento, CA
Monday, March 31, 2008
Your prices were the best and it was easy to work with you and your company. I will use you in the future and recommend your company to my associates.
Regards,
Michael
Alain Pinel Realtors
Orinda, CA
Monday, March 17, 2008
I just wanted to first start off by saying THANK YOU!!!!!!! The Canvas Bags we ordered were received 2 days ahead of schedule, and I will say that we are extremely pleased with the Quality and craftsmanship of the product. You have helped to make our “Employee Appreciation Day” a complete success.
Thank you again for all your help and assistance. I look forward to future endeavors with “Inkhead promotional products.”
Sincerely,
Sharon
Palms of Largo
Human Resources
Largo, FL