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Terms & Policies

  • What is InkHead’s International Shipping Policy?

    InkHead gladly accepts orders from around the world except Africa, Island Nations, Israel, Latin America, or the Middle East. In order to fulfill shipments to international addresses, you will need your own shipping account, such as UPS or DHL. 

  • How are shipping costs calculated?

    Shipping costs for UPS Ground service are calculated dynamically based on your ZIP code and the estimated weight of your order. If you have a preferred shipping carrier or method, you always have the option to provide us with a … Read More »

  • What is InkHead’s Return Policy?

    Except in the case of manufacturing defects, we are unable to accept returns on personalized promotional items. Please check your order for defects immediately upon arrival, as there are absolutely no returns after 30 days from receipt of order. In … Read More »

  • What is InkHead's Privacy Policy?

    At InkHead Promotional Products, we respect your privacy with the highest regards. To this effect, we have implemented the following Privacy Policy. Use of the InkHead.com website implies your consent to the Privacy Policy, so please take a moment to … Read More »

  • What is InkHead’s No-Risk Guarantee?

    We guarantee that your custom corporate gifts will be imprinted just the way you ordered them. In the event that your imprint differs from the proof you approved, we will issue a reprint of your merchandise or refund your money. … Read More »

  • Does InkHead provide sample products?

    Yes! We are happy to provide registered, qualified customers up to 2 (two) free sample products per order. Call 800-554-0127 or LiveChat with us any time between 9 AM and 8 PM ET Monday through Friday to make a sample … Read More »

Contact Us

Sales
800.554.0127 option 1
sales@inkhead.com
Customer Service
800.554.0127 option 2
service@inkhead.com
Art
800.554.0127 option 3
art@inkhead.com

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