Yes, we are happy to extend payment terms for businesses upon credit approval. Please contact customer care for a credit application, or you may submit your standard credit sheet for review. Credit approval is at the discretion of InkHead, Inc. … Read More
Customize and buy custom promotional products decorated with your imprint, logo or design. Learn More
FAQ
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More information about FREE 24 Hour Rush Production
While you can request rush service on any item in the InkHead catalog, we also offer FREE 24-Hour Rush Production on several items in our catalog. When you’re in a hurry, every second counts. You can trust InkHead to deliver your … Read More
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What is InkHead’s Free Sample Policy?
InkHead’s Free Sample Policy Samples are available to registered customers only. Please go to the My Account page to create an account before requesting a sample. Samples are free up to a $10 value per order, including shipping. If the … Read More
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What is InkHead’s Domestic Shipping Policy?
Domestic Shipping Terms and Conditions All orders are shipped direct to you from the manufacturer. We guarantee that your merchandise will ship from the factory on or before the date specified in your Order Confirmation or desired due date. We … Read More
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Do I have to pay another setup charge if I have ordered from InkHead before?
InkHead can waive setup charges for exact reorders placed within 1 year of the original order. There are certain scenarios where you may have to pay a setup fee, even if you already ordered products from InkHead in the past: … Read More
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InkHead Promotional Products Terms of Use
InkHead provides products and services to you based on the following terms of use. When you visit and/or shop on InkHead Promotional Products you accept these terms. Please make sure you read these carefully. Copyright All content included on this … Read More
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What is the Quality Certification Alliance?
The Quality Certification Alliance is an independent accreditation organization whose stated mission is to “elevate the standards by which industry firms that import and/or manufacture promotional products provide consistently safe, high-quality, socially compliant and environmentally conscientious merchandise.” The Quality Certification … Read More
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What is California Prop 65?
California Prop 65 regulates substances listed by California’s Office of Environmental Health Hazard Assessment (OEHHA) as potentially dangerous. Further, Prop 65 prohibits businesses from knowingly exposing individuals to those substances without first providing a clear and reasonable warning. Initially passed … Read More
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What is the Consumer Product Safety Improvement Act?
Passed in 2008, the Consumer Product Safety Improvement Act (CPSIA), imposes new testing and documentation requirements, and sets new acceptable levels of several substances, namely lead and the phthalates DEHP, DBP, and BBP. The law imposes new requirements on manufacturers of … Read More
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Full-Color Imprint Advisory for Backpacks and Messenger Bags
Due to the limitations of imprinting technology and the unwieldiness of personalized backpacks and custom messenger bags during the decoration process, generally full-color artwork is first applied to a substrate and then adhered to the bag through a heat-pressing process. … Read More
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How does the Most Popular product sorting work?
When sorted by most popular, products are ordered using an algorithm which takes several factors into account, such as sales volume, total sales, and length of time on the site.
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What is the difference between ringspun and open-end cotton?
Ring-spinning, which is a system of spinning using a ring and traveler take-up, twists and winds the yarn simultaneously and continuously. Open-end spinning, on the other hand, is a system of spinning where the yarn is twisted by rotating at the … Read More
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What are the advantages of ringspun cotton?
Ringspun cotton offers two main advantages: strength and softness. Because the ring-spinning process twists the cotton fibers together to hold the fiber bundle together, ringspun cotton is more durable than open-end cotton, which has a wrapped fiber that holds the … Read More
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What is halftone printing?
Halftone is a printing technique that simulates continuous tone imagery through the use of dots, varying in size, shape, or spacing. Read More
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What is the difference between location and full-wrap imprints?
Location imprints are printed in a specific location on the product being decorated. Full-wrap imprints, on the other hand, are those that wrap completely around the product. Read More
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What is InkHead’s International Shipping Policy?
InkHead gladly accepts orders from around the world except Africa, Island Nations, Israel, Latin America, or the Middle East. In order to fulfill shipments to international addresses, you will need your own shipping account, such as UPS or DHL.
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Screen-Printing Decoration Information Guide
Get information about screen-printing, learn about screen-printing pricing, the benefits of screen-printing, and how screen-printing works. Read More
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Which coffee mugs are dishwasher-safe?
InkHead offers several coffee mugs that are safe for the top rack in your dishwasher. You can locate dishwasher-safe coffee mugs by using the Durability filter on the left-hand side of the page. Some of our mugs should only be hand-washed, however, so make sure to pay close attention to the item description when ordering. The screenshot below illustrates where to find the Durability filter on InkHead. Read More
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Which coffee mugs are suited for restaurant use?
If you own a restaurant or some other food-service business and want personalized coffee mugs, then you should look for vitrified mugs. The ink used on the imprint for vitrified is specially-designed to withstand the ultra-high temperatures of commercial dishwashers. Furthermore, vitrified mugs are specially-fired so they are more durable, more resistant to chipping, and less likely to absorb water. You can exclusively view vitrified mugs by using the Durability filter, which is shown in the screenshot below. Read More
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Which coffee mugs are safe for the microwave?
Not all of InkHead’s coffee mugs are microwave safe. Fortunately, we have several Durability filters that you can use to locate specifically those mugs that are safe for use in the microwave. The screenshot below illustrates where to find the Durability filter on InkHead. Read More
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Sales800.554.0127 option 1
sales@inkhead.com Customer Service
800.554.0127 option 2
service@inkhead.com Art
800.554.0127 option 3
art@inkhead.com
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