General Information on Promotional Items and Corporate Gifts

All orders are shipped via insured standard delivery (unless otherwise specified) using the carrier of our choice. We make every effort possible to ship your order by the most economical method available to meet your due date. Rest assured that we do not add inflated handling fees like some of our competitors. Orders of excessive size or weight may be shipped via common carrier (freight line); you will be notified if this is necessary.

All orders are shipped direct to you from the manufacturer. We guarantee that your merchandise will ship from the factory on or before the date specified in your Order Confirmation or desired due date. We typically provide tracking information within 24 hours of shipment. InkHead.com is not responsible for shipping delays or loss of goods caused by the carrier, customs departments, or any other outside influence. All merchandise becomes the property of the purchaser at the time of shipment.

We ship from various manufacturing facilities throughout the United States. If your order contains multiple items, these items may arrive in separate shipments. If you have further questions or concerns regarding shipping, please don't hesitate to contact customer care for assistance. Please be advised that we are unable to ship large orders to PO or APO boxes at this time. For international orders, please contact a customer care agent.