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Does InkHead Work with International Customers?

Posted June 22, 2011  |  written by  |  About InkHead.com

Does InkHead Work with International Customers?

We are frequently asked whether we can ship Business Promotional Products to countries outside the United States, and while there are a few caveats to our international shipping policy, InkHead can gladly fulfills orders from around the world except Africa, Island Nations, Israel, Latin America, or the Middle East. In order to fulfill shipments to international addresses, however, you should have your own shipping account, such as UPS or DHL.

Below are our terms and conditions for international orders, as taken from InkHead’s International Shipping Policy in the InkHead Knowledge Base:

International Shipping Terms and Conditions

  • Your packages will be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient’s responsibility; we have no control over these charges and cannot predict what they may be.
  • International customers and customers shipping products internationally should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
  • Due to the number of variables affecting delivery time, InkHead Promotional Products does not offer guaranteed delivery dates for international shipments.
  • InkHead Promotional Products is not responsible for shipping delays or loss of goods caused by the carrier, customs departments, or any other outside influence.
  • All merchandise becomes the property of the purchaser at the time of shipment.
  • When ordering from InkHead Promotional Products, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
  • Some products in certain categories cannot be shipped to some countries. It is the purchaser’s responsibility to ensure that the items being ordered can be shipped to the destination country.
  • If you need to return a product to InkHead, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers.
  • These terms are subject to change at our discretion and without advance notice.

The Bottom Line

InkHead looks forward to the opportunity to work with customers from all over the world, and we will do everything in our power to facilitate international orders, provided it makes sense for both us and the customer.

If you want to order your Printed Promotional Gifts from InkHead, please call us at 800-554-0127 any time between 9 AM and 8 PM ET Monday through Friday to speak with one of our Promotions Specialists to get started.

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